Getting Started with Social Media Marketing - Konnect Insights - An omni-channel customer experience management platform
Getting Started With Social Media Marketing

Home / Whitepapers

Getting Started with Social Media Marketing

Using social media marketing to reach prospects and customers is a powerful marketing strategy for businesses of all sizes. Every year, billions of dollars are spent on marketing various types of content on social media to generate reach, engage customers, educate them, and directly sell (thanks to social commerce). As per Statista data, spending on social media marketing in 2022 is expected to catapult to $56 billion.  Why do brands spend the lion’s share of their revenue on social media marketing? Besides traditional publicity and educational gains, innovative businesses are trying to grab the emerging and highly lucrative social commerce market. What is it? Social commerce is the ecosystem where the entire shopping experience—from discovery to checkout—happens on social media.  Accenture estimates that as many as 64% of social media users (2 billion social buyers) surveyed earlier this year reported purchasing stuff from social media platforms a year ago.  Our business might not be directly selling via social media yet, or we might want to sell on social media for some time now. Our company might want to generate brand awareness and educate our target audience—whatever the reason is, social media marketing is at the heart of the success of these efforts.  If we’re not on these platforms and we think we are missing out on the bounty of social media, this post is for us. Our business can achieve remarkable success on social media if we use it well, creating brand advocates and generating leads and sales. Continue reading to learn more. 

What is Social Media Marketing?

Social media marketing (SMM) uses social media to increase sales and brand awareness and drive website traffic by building social networks and sharing information. Besides engaging customers and reaching new ones, social media marketing provides marketers with purpose-built data analytics that help them track their effectiveness and identify new engagement opportunities. Using social media networks to reach marketing and branding goals is called “social media marketing.” A social media business account isn’t just about creating one and posting whenever you feel like it. Developing a social media marketing strategy with measurable goals that include numerous components is essential. According to experts, the steadily increasing amount of time spent on social media shows how important these sites are to our daily lives. They are changing consumer behavior, giving platforms and companies new chances to enhance user engagement and generate income. Did you know that: What Is the Importance of Social Listening in Social Media Success?

Types of Social Media Marketing

Social media marketing is an umbrella term that refers to various strategies, techniques, and practices to market a brand on social media platforms such as Facebook, LinkedIn, Instagram, Twitter, Pinterest, and so on. Below is a list of different types of social media marketing and their significance:  Content marketing An approach to marketing that focuses on content is called content marketing. Customer retention involves creating and distributing relevant content to attract and retain customers. We can create shareable videos, podcasts, blog posts, emails, or infographics that solve our audience’s problems and what they find relevant.  However, content marketing is more than just creating good content. Good writing and logical reasoning are essential for presenting the information. We need to know exactly what our audience wants. We can improve our content by ensuring it contributes to achieving the company’s goals. Read about: How does Social Listening help you in crafting a perfect Content Marketing Strategy? Sponsorship Sponsorships have revolutionized digital word-of-mouth for brands. As a result, brands can now create and share brand-sponsored content with their online followers while establishing paid business relationships with their favorite influencers. Including sponsorship in our social media marketing strategy has various benefits, such as- ✅   Increases the company’s visibility. ✅   Businesses can boost sales by targeting a specific demographic. ✅   The reputation of success and refinement is improved. ✅   Generate sales leads. ✅   Dynamic content is generated for social media campaigns. Influencer marketing Social media marketing with influencers is one of the most effective types. But how do we define “influencer”? Social media influencers have built loyal audiences through social media. YouTubers, blog writers, or people from other communities can be influencers. The creation of content by these famous faces, however, has the potential to persuade an audience to make a purchase. The concept of influencer marketing entails a company reaching out to an influencer who has a loyal audience or speaks in favor of the same product the approaching brand sells. By sharing “branded content” with their audiences, influencers raise brand visibility and assist in converting followers into customers. Paid media marketing External marketing efforts involving paid placements are classified as paid media. It includes display ads, PPC ads, and branded content. Paid media marketing is essential for online businesses to increase revenue and brand awareness. Social media’s statistics about impressions, clicks, and leads are usually easy to see for paid content, but organic content can be harder to see. Promotions can ensure our content is picked up, shared, and gets to the right influencers, whether promoting a sale, updating a charity, or producing an informative video.

The Importance of Social Media Marketing

Tell our story Facebook and Instagram are great places for businesses to establish a personal connection with their audiences and interact with them. It allows us to tell our story through success or failure and inspire all our followers. When we interact with our audience on social media, we gain more exposure and a deeper understanding of them Grow our audience within budget Marketing our business digitally through social media has got to be one of the least expensive methods available. This social media forum offers various advertising tools that allow us to market our product cost-effectively. Social media marketing is a great way to market our brand without ads or tools. Our social media pages can grow simply by posting engaging and relatable content and being consistent. We can achieve this by creating SEO content that uses the most popular keywords and improves our rankings. An effective social media marketing plan will increase traffic to our profiles on these forums, resulting in more visitors to our website. Learn about our competitors As an entrepreneur, this could be the perfect opportunity to understand our competitors better and discover how they attract their audiences through social media profiles. Their social media profiles allow us to view their content and judge which posts perform best. We can incorporate our audience’s questions after analyzing our competitor’s profile and their audience’s queries into our digital marketing strategy. Review their posts, their comments, and what kind of engagement they are having with their followers.

Channels for Social Media Marketing

Social media marketing is all about using social media platforms to their full extent. Below is a list of the seven most popular platforms. Yelp We can get reviews from our customers on Yelp, the ideal social media platform for businesses. Getting feedback from our clients on Yelp is a good idea since credibility is essential to a business’s image and ability to sell products. Positive reviews on this platform can quickly reduce the negative thoughts we receive due to its widespread use. Customers may be offered promotional offers to encourage them to leave reviews on Yelp. YouTube YouTube remains one of the world’s most popular social media and audio-visual search engines. This platform offers maximum traction and many opportunities for content optimization behind the scenes, such as remarketing, dynamic video retargeting, and WeTube pre-rolls. Instagram In photo-sharing, a picture is worth a thousand words, and this website delivers on that promise every time. People like to post photos of their experiences on Instagram, whether they’re customers, clients, delegates, or attendees. Raffles, giveaways, prizes, and other promotional offers are important, and hashtags can be used to attract customers. Pinterest High-quality images (HD) will make Pinterest a valuable professional marketing channel for companies. Using Pinterest’s viral capabilities, we can reach millions of users in record time. When we add URLs to our images, we can maximize sales, conversions, ROI, and engagement for our website. Twitter There has been much speculation about Twitter’s declining popularity, but this is far from the truth. There is a great deal of popularity with the 140-character microblogging platform. An engaging and catchy tweet will go viral in a matter of seconds, especially if it comes from a source with authority on the topic. Twitter posts are more effective if hashtags are used, and retweets reinforce the messages effectively. Our social media platforms should always focus on increasing followers and engagement. LinkedIn Marketers can engage decision-makers in their target market via LinkedIn to sell their products or services. According to Sprout Social, the results of LinkedIn marketing are 277% higher than those of Facebook marketing alone. The B2B marketers surveyed also attributed 80% of their social media leads to LinkedIn. We can take our business to the next level if we use LinkedIn effectively as a social media marketing tool. Facebook According to the Future of Social Marketing report, Facebook ranks among the top three social networks for return on investment (ROI). Facebook is undoubtedly the 800-pound gorilla of social media, as it has over 1.4 billion users, and 900 million of them visit every day. The majority of small businesses cannot afford not to have an online presence. We can use many factors to target our audience, such as location, age, gender, interests, etc. With Custom Audiences, we can target existing customers safely and privately. We can also reach local customers with our local awareness ads.

Social Media Marketing Metrics

Social media metrics are the data used to assess the impact of social media activity on marketing campaigns and a company’s revenue. Below, we will learn about some important ones- Reach “Reach” refers to how many people see our content. Monitoring our overall reach and the reach of individual posts, stories, and videos is a good idea. To better understand our space, we can examine the percentage of followers versus non-followers. The more non-followers we have, the better it does in algorithms or when shared. Impressions We can see how often people have seen our content in impressions. Several people may simultaneously view our content as being higher than our reach. Impressions are a measure of how many times people have looked at a post in comparison to its reach. Investigate why it’s so sticky and see if we can figure it out. Engagement rate A percentage of our audience is measured by engagement (reactions, comments, and shares). The definition of “audience” may vary from person to person. It might be helpful to calculate engagement among our followers. Keep in mind that not all of our followers will see every post. Furthermore, we may get attention from people who do not follow us (yet). Virality rate Similarly to the amplification rate, the virality rate measures the number of times our content has been shared. Rather than calculating shares as a percentage of followers, the virality rate calculates shares as a percentage of impressions. The more people share our content, the more images it receives from its audience. In other words, the virality rate tells us how fast our content spreads. Divide the number of shares by the number of impressions of a post to calculate its virality rate. We can calculate its percentage by multiplying it by 100.

Importance of Analytics in Social Media Marketing

Analytics allows us to measure the progress of our campaigns and improve them if necessary. It has various benefits, such as- Understand our audience Understanding our audience is critical to building a successful social media strategy. Analyzing past posts, for example, can help us determine what time of day is best for sharing. Social media marketing requires a good sense of timing. Our posts will drive more engagement, traffic, and sales if we post when our fans are online and alert. As a result, we should analyze our social media data and identify the best time for us to post on social media. By using their built-in analytics, we can easily do this on some social networks. We can find it in our insights under the ‘Post’ section on Facebook. Understand our best social networks We will likely not find a social network that works perfectly for us. Neither Facebook’s 2 billion users nor Instagram’s 800 million users will lead to the best results. We might be able to execute our strategy better using smaller networks such as Pinterest or Flickr. Using our analytics to measure engagement, traffic, and sales is the only way to verify which social networks work best. Using this information, we can make a more informed decision about which social networks to use and which to avoid. By analyzing the data, we can also prioritize the time spent on each social network. It is better to spend more time on the networks producing the best results and less time on those bringing in the worst results. Social media dashboard tools like Cyfe can help us determine which social networks drive the most engagement. We can compare the performance of several social networks using one dashboard that connects to several social networks. Create better content When we track our social networks, it is easier to understand what content drives the best results. The performance of images, links, or videos will be displayed on social networks such as Facebook and Twitter. We can check which types of images perform best on visual networks like Pinterest and Instagram. We can determine what content is performing best by using our social media page’s analytics. Several social networks, including Facebook, have built-in analytics that shows which types of media perform best. On Facebook, it can be found under “Posts”. Analyzing our blog’s performance is another way to check its performance. It is possible to see which content gets shared most, how many visits each social network sends, how much time these visitors spend, and how many of those visitors convert into subscribers and sales. To find out how much traffic a social network generates, we can use Google Analytics. Also displayed in this tool are factors such as how long people spend on our site, how many pages they visit, and how often they bounce. Help us understand competitors Social media strategies and content creation are also part of our competitors’ strategies. The result will be a unique set of data for each company. Analyzing this data will help us determine what is working and what isn’t. By avoiding their mistakes, we can focus only on effective methods. Similar Web can help us identify our competitors’ social networks most effectively. Any website can be added to the tool, and the social networks and the percentage of traffic it receives from them will be shown. When we create an Instagram widget on Cyfe, we can track a competitor’s account rather than our own. All we need to do is enter their username and select the metric we want to use. Create a better strategy In our first attempt, we won’t develop the best strategy. There is a good chance we will make several mistakes and use ineffective tactics. By regularly analyzing our social media analytics, we can easily determine these mistakes. As a result, we can eliminate them and strengthen our strategy by optimizing them. The best social media analytics tool can help us figure out these mistakes. We should also listen to social media to see how our strategy is affecting people. Evolution of Trends in Social Media Marketing Marketing has recently transformed with the introduction of technologies that allow an easier interface with customers and other businesses. Social media SMS marketing, or SMM, is one of those technologies. It was introduced to target customers using a variety of social media platforms like Twitter or Instagram and offers them a way to engage with brands and products as consumers. Today, only 7% of U.S. companies are utilizing social media marketing effectively, despite how it has changed the landscape for this marketing strategy over the past few years. The growth of SMM has led to many new challenges for companies and marketers alike and has changed the landscape of how businesses manage social engagement. A study conducted by Oracle Partners of over 2,000 SMM marketers documented that 39% use all major social media platforms, and only 7% use more than three social media channels. The more channels a company can utilize in its SMM strategy, the better—even if they don’t reach 100% of its audience on every platform. Pay attention to our competitor’s strategies Marketers need to pay attention to competitors’ strategies when crafting their marketing strategy, as it will affect how they plan out which social networks to focus on and what content to share. Competitors may use social media marketing to boost their brands and have already established the channels that will benefit them the most. Suppose a company plans to fully utilize all social media channels for its campaign. In that case, they shouldn’t adopt an exact copycat strategy by limiting themselves to just what their competitors are doing. Focus on metrics To succeed in social media marketing, a company must focus on various metrics, including reach, engagement, and conversion. There are many different ways for marketers to measure these metrics, and none of them is perfect. Some people consider ads, likes, and shares engagement, whereas others calculate it by unique visitors and page views as conversion metrics.

Conclusion

Social media marketing is a popular and effective way of getting customers to buy our products or services. Whether we’re looking to generate more website traffic, increase the number of followers on our social media accounts, or establish brand loyalty, there are plenty of suggestions for how to do it in this article. So get ready for a new level of marketing success with this easy guide! We’ll cover some low-cost and high-impact strategies and what we need to consider when setting our objectives for social media marketing campaigns.

Recent Whitepapers

Recent Case Studies

Recent Post

Tags