Konnect Insights is incredibly powerful! I have been actively using the platform for some time now and what has impressed me the most is the in-depth reporting from social listening across channels. You can really dig in and gain actionable insights to deepen connection with your followers. The publishing tools are excellent, too.
After scouting for a number of options, our team finally zeroed in on Konnect Insights. The coverage of the tool is excellent and the monthly conversations that we used to track increased from 10k to 50k for our brand. As an agency this helped us a lot as we could report well to our client. The analytics and dashboards are very detailed and helps us manage everything in one tool.
Konnect Insights is proving to be essential to my job - right from getting exhaustive coverage for my clients to being able to manage their reputation by responding to customer queries. Most importantly I find it to be intuitive, so if there is anything that I haven't been shown I can generally figure it out for myself. It is the best software of its kind that I have ever used."
Konnect Insights empowers my client servicing and strategy teams to analyse the impact of the work we do for our clients. The integration of analytics and listening means my team can manage their work efficiently and meet our client expectations.
Social Media Marketing is one of the most cost-effective online marketing strategies for some time now. However, when comes the time to scale social media campaigns for your clients, you need something extra...
Konnect Insights has been a very helpful 360-degree tool for our marketing and customer support teams. It helped understand the current market sentiments towards our brand and to create effective strategies around it. The best feature of this tool would be their Reports Dashboard that has a vast variety of data charts that can be used to create reports and presentations whenever needed.
Konnect Insight's main USP is that it has an amalgamation of multiple modules. It was a blessing in disguise to have accidentally stepped on its website. The smooth UX/UI encourages any onlooker to stay put with the tools. Gaining Insights and generating reports has become effortless, we are happy to have chosen KonnectInsight as our Social Listening Partner.
Everything about Konnect Insights is classy and neat. I have used multiple SaaS products in analytics, marketing automation, CRMs, ticketing platforms. But when it come to UI / UX the best one is Konnect Insights. Love the rich dashboards, themes and even simple data entry forms. It gives you a very rich feel.
Konnect Insights has been a reliable partner in our social media endeavours. The tool has helped us manage and map our social presence effectively. As a Consumer facing Brand with heavy consumer enagagement, Max Healthcare is very sensitive to the voice of customer. Konnect Insights as a platform has helped us understand it efficiently and helped us reach back to the people to assist them on multiple social platforms. Since last year when we first onboarded them I have seen the tool bring out new features to meet our requirements which are ever evolving and the team is very helpful with training workshops and resolving any issues.
Konnect Insights is primarily a professional social listening and monitoring tool; but, like a Swiss army knife, it actually includes a few other full-fledged services as well:Social CRM tool: workflow and response management features; Analytics: brand, competition, and industry analysis; Social scheduling: easily schedule messages for your social profiles.
The biggest advantage we see with using Konnect Insights is the hands-on approach of the team. They have taken into account our requirements and included the same in their product development roadmap. The platform is easy to use and has added to our overall social intelligence, and we aim to use the data we have to provide impactful insights to our clients.
We have a seamless integration between Konnect Insights and Freshdesk. This gives us the ability to provide excellent coverage to our clients when it comes to social data. The queries coming on social media and web can be easily pushed into Freshdesk thus giving us a single view of the customer across the systemns